Client Portal
If you face any of these common concerns, we can help.
- How do I plan for IT support in my new space?
- How do I minimize surprises with my current and future IT spend?
- How do I reduce my frustration with IT?
- How do I get help for our in-house IT team that’s overloaded?
- How do I get more proactive IT support & eliminate staff downtime?
- How do I get our company out of tech debt?
- How do I automate IT to be more efficient?
- How do I prevent security incidents?
Fast, Simplified Same-Day Computer Builds
Computer Builds are one of the top frustrations for companies and it is an important first impression for their new employees. Below is what we do to simplify and impress their new employees.
Central management & setup of all workstations with licenses (Exchange/Microsoft 365)
Regular diagnostic review of workstations to identify low performance machines
Cloud managed workstations with remote access to address device issues quickly
Bitlocker drive encryption to prevent data theft
Azure self-service password resets to save users time with lock-outs
M365 review and hardening to strengthen security for critical applications
Support from a dedicated Nexus team when you need it
Recommendations on computer specs keeping your employees productive and happy
Print automation that is serverless to provide reliable and secure printing
See what our clients are saying?
“We’ve worked with Nexus for 2+ years and consider ourselves enthusiastic and loyal clients! They have been with us through multiple transitions and each time they helped us anticipate needs, vetted appropriate providers and worked with them collaboratively, and ensured installations were implemented correctly. Compliance is critical to our business and Nexus walked us through the complex process of procuring cyber insurance. We value them for their expertise, but we also appreciate their courteous and expedient demeanor. Competitive IT providers contact me daily – I’ve never thought twice about switching. They are a valued part of our team.”
Business Operations Manager, Biomarker Measurement Platform
“We started working with Nexus when we moved from a hospital facility to our own building. The build-out and infrastructure design associated with moving was new to our group and extremely stressful. Since day one, Nexus has brought calm to the chaos. Their team is not only approachable and knowledgable, but also willing to take on any challenge we throw their way. We are always able to reach someone and every single person we’ve dealt with is equally helpful. Their customer service is unmatched.”
Director of Audiology, Sinus Center
“From initial start-up through ongoing operations, we have had an excellent experience with Nexus. Our partnership started with the process of moving into an entirely new commercial park, which required working with the local carrier and Internet Service Provider to obtain service for the space. They then helped us design and implement a turnkey network solution tailored specifically to our highly regulated business. They have been instrumental in assisting us with ensuring operational compliance - consistently demonstrating a high level of understanding of the regulated space. In fact, Nexus collaborated with the solution provider for our complex environmental monitoring system; the solution provider was impressed with Nexus’ compliance knowledge and praised their efficiency, thoroughness and teamwork throughout the implementation process. As our Managed Services Provider, Nexus truly acts as an extension of our IT team – I don’t know how we would do it without them!”
Director of IT, Regulated Materials Storage Provider
“There has been a night & day difference in our IT network since we started working with Nexus. Instead of relying on us to inform them of issues, the Nexus team is proactive - anticipating our needs, solving issues quickly & bringing forth recommendations that save time & money. Everyone we work with is friendly and capable of handling anything we throw at them – the days of “we need to escalate this ticket” are over! Onboarding was thorough, with weekly meetings that helped ease us through the transition. Our business revolves around enriching the lives of children with serious medical illnesses who often rely on equipment that requires connectivity. Thanks to Nexus, we have upgraded our network, retired old equipment and expanded our WiFi access - improving safety & monitoring, and, importantly, providing peace of mind for our families & staff. Before Nexus, our team had zero confidence in our IT provider. With Nexus, we have 100% confidence. We have had such a positive experience that Nexus has become THE standard by which we now assess any third party vendor.”
President & CEO, Camp for Children with Serious Medical Conditions
“"Our business was growing at a rapid pace and we needed a new provider to help us with IT solutions that could keep up. Nexus not only worked with us to improve our IT infrastructure, but consistently offers strategies and insights regarding continued improvements. They have made numerous recommendations that have resulted in significant cost savings, increased efficiencies and reduced business risk. As a Mac-based business, we also needed a provider that understands Apple products. Nexus has assigned a Mac specialist to our team who is very responsive and knowledgable. Nexus is now our go-to resource for anything IT related; they have become much more than a service provider – they are the strategic IT partner that we rely on to help us provide optimum service to our investors.”
Financial Planning & Accounting Analyst, Agricultural Investment Advisor & Financing Firm
“If I had to sum up our overall experience with Nexus in two words, they would be ‘methodical and proactive.’ Since day one, Nexus has been very thorough in collaborating with us to lay out meticulous plans – for onboarding, improved security, issue resolution and more. This mindful approach has resulted in a smooth transition to a new environment and processes that have ultimately resulted in a more predictable workflow for our team and a better experience for our customers. Their recommendations and assistance in upgrading our security to include MFA and subsequent training has moved us into a much better position by lowering our business risk. Because of Nexus' personal contact and detailed instructions along the way, unlike with previous IT providers, our team members are 100% comfortable reaching out to Nexus directly regarding issues - knowing they’ll not just band-aid the problem, but determine the root cause and proactively correct it for the future. It was intimidating to overhaul our IT environment, but with Nexus, the process was smooth and we are now more efficient and able to focus on our primary tasks. Working with Nexus has been a breath of fresh air!”
VP of Real Estate Management Company
“We started working with Nexus two years ago after being referred by our rep from a previous IT company. Nexus jumped in immediately to handle all of our IT network needs and we haven’t looked back. Not only has our downtime been dramatically reduced, we also enjoy fantastic support by a knowledgeable and communicative team that provides same day service. The software we use for our wholesale business is temperamental and in the past it seemed like we always had one-of-a-kind issues that were difficult/impossible to address. While the tricky software hasn’t changed, Nexus never fails to work out the problem in a timely manner. As a small office, we appreciate the personal relationship with Nexus and the feeling that we’re not just another client.”
Office Manager of a Wholesale Building Supply Company
